About us

Bureau Kensington, Inc. is a Toronto-based consulting firm working in both the for-profit and non-profit sectors locally, nationally and internationally. Working from a psychodynamic perspective, BKI offers organizational consulting, leadership and management coaching and development, strategic planning, human resources, team development, and program evaluation services. We are offer intelligent consulting, applying psychoanalysis for innovative results.

BKI is the founder for the Community of Interest for Applied Psychoanalysis (CIAP) and co-leads & sponsors the training activities for Insight for Community Impact (ICI).

Barbara Williams, EdD, Director, is an experienced consultant in the areas of organizational change, leadership, and human resource management. Prior to founding Bureau Kensington Inc., Barbara was a managing partner of Williams-O’Connell Associates Inc.  She has held faculty appointments at York University and St. Xavier University, has taught at various community colleges across Canada and held leadership positions.  She is a consultant in training at the AK Rice Institute in the US.

Barbara holds an honours BA is English Literature and Philosophy, MSc in Agricultural Economics and Extension Education, MSW, and an EdD in Adult Education from the University of Toronto.; was a visiting professional at Tavistock Institute, London; Member of the International Society for the Psychoanalytic Study of Organizations (ISPSO), and Organization for Promoting Understanding of Organizations (OPUS); Guest of the Toronto Psyochoanalytic Society & Institute; and Associate Editor for Journal Organizational and Social Dynamics.  She has given numerous presentations at OPUS and ISPSO and written in the areas of gender, feminism, shared leadership and diversity.

She helps organizations assess the need for change and undertake thoughtful analysis in order to solve complex underlying challenges and not simply the presenting problems. She works extensively with leaders, managers, staff, and teams to navigate  difficult conversations to improve problem solving and decision-making.

Kristin Mueller-Heaslip, Director of Communications and Administration, brings to Bureau Kensington years of experience in small business, communications, and the music industry. With a keen eye for detail and strong organizational skills, she works to make Bureau Kensington run smoothly and efficiently. Kristin has studied organizational psychoanalysis at the Toronto Psychoanalytic Society and Institute and attended group relations conferences and workshops in the US and Canada. Her research on advancing group relations and psychoanalytic knowledge among youth has been presented at the ISPSO annual meeting. A gifted writer and designer, she also maintains the Bureau Kensington blog and website.